We specialize in Virtual Web Hosting which
means that you can find a a home for your web site on our active SGI web
servers and establish a presence on the internet. We can help register
your own domain name which will become your unique address on the
World Wide Web. Having your own domain name does not suggest that you are
renting web space, and, since email can be addressed to your domain (eg.
WWW.YOURNAME.COM ) you will not have to announce a new email address if
you change internet providers.
No, you will need local internet access in
order to maintain your web site and retrieve email addressed to your site.
Providing a specialized service means that we do not have hundreds of
modems to maintain enabling us to devote more time to our customers and to
the addition of enhancements to the entire site. Our Silicon Graphics web
servers are connected to the internet via multiple
T3 lines to ensure a high level of performance.
Yes, as a matter of fact we do. For more
info please contact
dj@starcomone.com.
Yes. You may switch from a non-domain
account to a domain account at any time. We will also give you credit of
$39 (the non-domain set up fee) toward the set up fee of the domain
account. A standard domain registration fee is required by the InterNIC.
Yes. You can upgrade from domain plan #1 to
plan #2 at any time. We will also give you credit of $60 toward the set up
fee of plan #2.
Yes. We will contact the InterNIC
once your account is activated to request either a new domain name
registration or transfer. You do NOT need to submit a registration or
modification template to the InterNIC as this will only delay your
request.
Yes. A number of our customers have
transferred domains to our service. Whether you place an order by
telephone or via our
online
order form, be sure to specify that you are requesting a transfer and
NOT a new domain.
The InterNIC charges $100 to
register a new domain name. This fee covers the first two years. They
currently bill at a rate of $50 per year. The InterNIC will send you an
invoice via email between 3 weeks to 1-1/2 months after the domain is
registered.
Our experience has shown that 500MB/month
will be more than enough bandwidth for the average web site. Depending on
the quantity and sizes of your files, this could support many thousands of
hits per month. Note that only 1%-2% of our customers have exceeded the
500MB of data transfer threshold. Domain plan #2 accommodates 1GB of data
transfer.
Files must be transferred to the web server
via File Transport Protocol (FTP). If you have a PPP internet account and
need FTP software, you can download a program for either the PC or Mac
from our site. Internet providers such as AOL, Compuserve, and Prodigy may
have a built-in FTP interface.
You have unlimited access via FTP 24-hours
a day. As such, you can create and maintain your web pages on your own
computer and upload files to your web site at your leisure.
Yes. If you have more than one domain
account at Starcomone we can point each domain address to the same HTML
files. The same fees would apply for all accounts in question.
Yes, you can use your account for
commercial purposes. The World Wide Web has become a most efficient and
cost-effective means of making information available to the users of the
internet community. If desired, secure processing will soon be available
under domain plan #2 which provides an environment whereby payment
information (such as a credit card number) can be transmitted from web
browser to web server in an encrypted mode.
Yes. You can resell space within your
account. However, you will be responsible for its content. It will not be
possible to acquire multiple account passwords for FTP access.
Yes. We are pleased to have customers
around the world and we're as close as your computer. If desired, we can
host non-US domain name
extensions.
We bill at quarterly increments and require
a minimum three month contract. We accept American Express, MasterCard,
Discover and Visa cards as well as personal and business checks.
Yes. We encourage our customers to send
email to
dj@starcomone.com with
questions or concerns about their web site. We are relatively quick to
respond to support email up to about 10pm PST on week days. If we cannot
offer a solution to a concern within a reasonable timeframe, we will
invite you to call us or we'll call you directly.
Orders submitted before 6pm which include
payment information will be processed the same day! Once an account is set
up an activation notice will be sent you via email including a userid,
password, and FTP hostname. You can begin uploading files to your new web
site immediately. Domain account users will be given a temporary URL to
access their site via the web prior to the completion of either domain
registration or transfer.
You can
place
an order for either Virtual domain or Non-Domain
accounts directly from our web site 24 hours a day or contact us by
email